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Snaffle A Little Bit Return Policy 

If you wish to return an item, you can simply mail it back to us for a full refund. Please return items within 14 days. Items must be returned in a clean, unused condition in the original packaging with all item labels still attached.

 Please note that return postage is at your own cost. Items returned are sent at the sender’s own risk so we recommend, as a minimum, you obtain proof of postage. Unfortunately we cannot take responsibility for items lost in the post.

Postal Issues:

MY TRACKING SAYS "DELIVERED" BUT I HAVEN'T RECEIVED ANYTHING!

 

OCCASIONALLY, A PARCEL WILL BE MARKED AS DELIVERED BY THE SHIPPING COURIER PREMATURELY. IF YOU RECEIVED A DELIVERY NOTICE, ONLY TO FIND YOUR PARCEL IS NOWHERE TO BE SEEN, HERE IS SOME INFORMATION YOU SHOULD KNOW: 

 

SAYS DELIVERED, DOMESTIC

If you receive this notice but the package is not in your mailbox, in your apartment office, or on the doorstep, here are some things to know, organized by courier:

What to do is your order was shipped USPS FIRST CLASS:

  • USPS delivery vans have GPS that sometimes automatically updates a shipment as "delivered" prematurely. Wait another business day because the package was most likely marked as delivered accidentally, and will arrive the following day

  • Contact your local post office. Make sure to call your LOCAL OFFICE, and NOT the USPS HOTLINE (this can take a lot of time, and they only tell you what the tracking already says). Ask them who delivered the parcel, and ask them details about that day's delivery. They are used to these types of questions, and can usually provide helpful information

  • If the parcel does not show up (extremely rare occasion), please call the Post Office and file a claim. Snaffle A Little Bit cannot reimburse orders that were misdelivered by the post office or stolen from a property, thank you for understanding! 

 What to do if your order was shipped USPS PRIORITY

  • USPS delivery vans have GPS that sometimes automatically updates a shipment as "delivered" prematurely. Wait another business day because the package was most likely marked as delivered accidentally, and will arrive the following day

  • Contact your local post office. Make sure to call your LOCAL OFFICE, and NOT the USPS HOTLINE (this can take a lot of time, and in the end, they only tell you what your tracking says). Ask them who delivered the parcel, and ask them details about that day's delivery. They are used to these types of questions, and can usually provide helpful information

  • If the parcel does not show up (extremely rare occasion), please call the Post Office and file a claim. You can call the USPS Hotline to file a claim, or you can do it online. Priority Mail comes insured by the USPS, and they are liable for misdelivered or stolen property in most cases. Snaffle A Little Bit cannot reimburse orders that were misdelivered by the post office or stolen from property . 

What to do if your order was shipped UPS

  • Allow an extra business day for your parcel to arrive. 

  • Contact UPS Hotline - they are liable for misdelivered mail 1-800-742-5877